Operations

Our industry – and the entire world – are awash with technology in all its forms. Making good decisions regarding technology acquisition and integration has become a core competency requirement for all companies in general, and for those who have a large number of customers and distribution outlets in particular. Banks are in the second category. What questions should you ask yourself as you consider a new technology-based solution? How compatible is the new solution…

Regulators are subtly shifting their position about digital banking, They now require reporting of digital deposits and wholesale deposits (e.g. FHLB borrowings) together. Is that a capricious move or do they know something we don’t? Digital banking is ubiquitous. From mobile apps and online portals to contactless payments and AI-powered support, customers are managing their finances faster and more conveniently than ever. For many, especially mobile-first users, banking often means never setting foot in a physical branch.…