Operations

Bank M&A floodgates haven’t opened yet. Or, rather, the gates are open but most banks aren’t rushing to capitalize upon the meaningful changes in regulatory posture regarding bank M&A. Interest in consolidation hasn’t waned, but increasing uncertainty is damping banks’ eternal eagerness to get better by getting bigger, rather than getting bigger by being better (a quote from Dick Kovacevich that I’ll never forget). Concerns about inflation, fueled by wild gyrations in oil particles thanks…

You might be tired if hearing about my travels; bear with me just this one time. The ensuing content is relevant to all of us. The story I’m about to share is one that you’ve all experienced numerous times in your life. It’s the story of selecting a brand because of a specific event or experience which, in turn, yields a lifetime of revenue to the brand chosen. My experience has been that the selection…

Brian Edwards has been a cherished colleague and friend of ours for several decades. His son, Bobby, is clearly a chip off the old block. When Brian proudly shared with me Bobby’s reflections on the impact of AI on our life and work, I immediately asked for his permission to republish it. Our industry and its leaders are struggling mightily with the role AI could and should play in our businesses. Bobby’s article sheds a…