John Wooden’s Pyramid of Success

January 1, 2025Posted inGeneral Management
There is no better way to start the year than to revisit tried-and-true principles that have led to repeated success. John Wooden, the legendary coach, created “The Pyramid of Success” after years of outstanding performance. Wooden is “old news,” and many more success paradigms have been created since he put together this pyramid. And yet, I find his tenets to be eternal and always relevant. His definition of success resonated with me: “Success is the…

Real-World Succession Planning

November 20, 2024Posted inStrategy
Most banks have a formal succession planning process. They have named successors for the truck scenario (short-term), medium-term, and long-term. The same names typically show up in many boxes. The process is intact, but the results are not entirely realistic.Many banks are also experiencing many impending retirements as a generation of bank leaders is aging out. At the same time, while showing much promise, many potential successors are not ready yet to take on the…

GENERATIVE AI

November 6, 2024Posted inMarketing, Risk, Sales Management
GenAI is a topic that keeps coming up at our forums. Like RPA before it, the question ripples throughout our groups: What are you doing about it? And, like RPA, the answer for the first three years is: we’re closely monitoring the situation. Then, for roughly two years, “we are testing a few bots.” Two years hence, “The technology didn’t live up to its promise and didn’t result in meaningful scale economies.” (Gen)AI is equally…