Chase’s Vision For Solving For Optimizing The Retail Model

Banks have expressed wariness of the success of FinTechs in gathering deposits in recent years.  These organizations appear to be growing faster than our industry, building share and “eyeballs”, and yet, none has shown meaningful profits.  In fact, even many of those that have been acquitted by larger banks, such as Simple and BBVA, ended up sunsetting.  Fintechs traditionally focused on a narrowly defined product line and consumer segment. That, coupled with their never-ending quest for…

Where Is The Economy Going

Our industry has learned to live with economic uncertainty over the centuries we’ve been in existence. It continues to seek ways to improve its ability to predict the next economic cycle and its impact on banks. The topic of “the next recession” has been prominent at our forums this spring. While there hasn’t been a clear consensus about the timing, severity and impact of the next recession, many of our conversations shed some light on…

Incentive Compensation: Be Careful What You Wish For& It Will Come True

Incentive compensation plans are now being used in all walks of banking life.  From the internal audit department to various sales forces, incentive compensation is a primary motivational and behavior guidance tool.  The problem is not that it doesn’t work, but rather that it often works in unintended ways which do not align team member activities with shareholders’ interests and bottom line results. For example:  one retail incentive compensation program I’ve seen is designed to…