Earning The Commute
This research was reported on by Dan Bigman. The article below contains some of his reporting as well as my own observations. Most bank CEOs, while grateful that their team successfully operated their bank remotely for many months, are committed to return to the future and resume in-person office presence to the greatest extent practicable. Cultural cohesion, new team member onboarding, innovative and collaborative practices and many other facets of bank leadership and processes have…