Balancing Capital Expenditures With Soft Cost Investments

There is one amazing hotel, a family-owned and run hotel, that is one of our very favorites. This is due primarily to the outstanding food offered in the hotel's various restaurants, as well as the gorgeous setting and beautifully appointed rooms. A recent visit to the hotel reaffirmed the gorgeous setting. Alpine valleys and beautiful forests do not change. However, much else did indeed change. As Dick and I reflected on the newly-designed experience, we…

Is Remote Work Here To Stay

Stuart Schneiderman is an insightful blogger (stuart.schneiderman@substack.com). He was introduced to me by my friend Tony Ross, Chief Credit Officer and EVP of Woodforest Bank. Stuart recently wrote an article about remote work that will certainly resonate among my CEO readers, who generally strongly feel that a traditional work environment is far more conducive to teamwork, collaboration and acculturation. Read it for yourself and form your own opinion. For a time it appeared that the…

Gen Z And Banking

Gen Z has been considered unworthy of a major marketing push by many supercommunity banks.  But the cohort is getting older (and more well-healed). Their preferences and concerns have evolved and are worthy of note. Gen Z is an intriguing generation from a financial behavior standpoint, raised on social media and information gathering from peers, who are far more trusted than any other source. As the Z’ers grow older and start improving their financial profile,…