General Management

Banks are looking for ways to reduce expenses as loan growth is anemic in most places, deposit costs are rising, NIM is shrinking and consumer fee income continues to evaporate. One solution that has not been on the table in the past for most institutions is emerging as a viable option for routine tasks: outsourcing. Providing jobs domestically is still and should always be the top priority for all of us, but economics also play…

A few outstanding CEOs have recently retired from their positions after an illustrious career. They took their respective banks to new heights, contributed hugely to the economic success of their communities, shareholders, and employees, and got there using their path and strengths. There is so much to learn from their body of work. Below are the insights shared by two such CEOs at their retirement dinners. These are real-life lessons, a gift from these stellar…

Mark Turner and I have known each other for many years.  I have always admired his leadership style, and the great results his company achieved under his guidance speak for themselves.  Mark was also named “Banker of The Year” by American Banker a couple of years ago, a well-deserved recognition. I was honored when Mark joined a recent CEO call to share his insights about crisis leadership.  So I asked him to write an article…